Pengaruh Product, Price, Place Dan Promotion Terhadap Keputusan Nasabah Simpanan Fleximax Di PT. Bank Panin Dubai Syariah KCU Bandung
Abstract
Companies are required to be able to compete in the world of marketing. Because the heart of the company lies in the world of marketing. In order for the company's operations to run smoothly, the marketing process must run well. There are several factors that must be considered by the management team in determining a marketing strategy known as the marketing mix. In this article, we will analyze the effect of Product, Price, Place and Promotion on Customer Decisions for Fleximax Savings Bank Panin Dubai Syariah KCU Bandung. Product is everything that is ready to be marketed by producers to get attention, requested until purchased to fulfill needs. Price is the value of an item or service that is measured in money to get the goods or benefits. Place is a permanent location or existence of a company. Promotion is sales communication that is persuasive in influencing consumers to be interested in the products offered. The results of the research show that all independent variables have an effect on the dependent variable. First, the results of the first t-test, obtained a t-test of 2.232 with a significance level of 0.029, meaning that the product is able to have a significant influence on the decision of the Fleximax Savings Customer partially; Second, the results of the t-test obtained a t-test of 2.128 with a significance level of 0.037, meaning that Price is able to give a significant influence on the decision of the Fleximax Savings Customer partially; Third, the results of the t-test obtained t-test 3.346 with a significance level of 0.001, meaning that Place is able to have a significant influence on the decision of the Fleximax Savings Customer partially; Fourth, the t-test results obtained t-test 3.106 with a significance level of 0.003. This means that Promotion is able to have a significant influence on the Fleximax Savings Customer Decision partially. Testing the Effect of Product, Price, Place and Promotion on Customer Decisions simultaneously obtained f-statistics results of 3.894 with a significance of 0.007. This result means that all independent variables are able to have a significant influence on customer decisions because the significant value is less than 0.05. The implication of this research is that the management of Bank Panin Dubai Syariah must be able to maintain and be able to improve banking products that are in accordance with the needs of the community, especially Felximax Savings that is able to answer the needs of today's society. With its convenience and advantages. So that many customers are interested in saving their funds with the Fleximax savings product. By paying attention to the marketing mix factors, this can support the running of the company and be able to compete with conventional products that first existed
References
Angipora, Marius P. 2002. Dasar-Dasar Pemasaran. Jakarta: PT. Raja Grafindo Persada.
Annurfa, Dyah Ayu, and Aris Sunindyo. 2020. “Analisis Pengaruh Marketing Mix Terhadap Pengambilan Keputusan Nasabah Menabung Pada Bank Jateng Cabang Ungaran.” Keuinis: Keuangan dan Bisnis 8(2): 93–105.
Assauri, Sofjan. 1998. Manajemen Produksi. Jakarta: Fakultas Ekonomi Universitas Indonesia.
Baskoro, Aji, Leonardo Budi Hasiholan, and Adji Seputra. 2021. “Pengaruh Implementasi Marketing Mix Terhadap Keputusan Nasabah Dalam Memilih Produk Tabungan Bank Danamon (Studi Kasus Pada Nasabah Bank Danamon Citraland Semarang).” Journal of Management 7(1).
Fajar Fahrudin, Muhammad, and Emma Yulianti. 2015. “Pengaruh Promosi, Lokasi, Dan Kualitas Layanan Terhadap Keputusan Pembelian Nasabah Bank Mandiri Surabaya.” Journal of Business & Banking 5(1): 149. https://journal.perbanas.ac.id/index.php/jbb/article/view/478.
Fajri, Detha Alfrian. 2013. “Pengaruh Bauran Pemasaran Jasa Terhadap Keputusan Menabung (Survei Pada Nasabah Bank Muamalat Cabang Malang).” JURNAL ADMINISTRASI BISNIS (JAB) 6(2): 1–10.
Gitosudarmo, I. 2000. Manajemen Pemasaran Edisi Pertama. Yogyakarta: BPFE.
Ibad, Syamsul, Rois Arifin, and Agus Priyono. 2018. “Pengaruh Bauran Pemasaran Jasa (Product, Price, Place, Promotion, Process, People, and Physical Evidence ) TERHADAP KEPUTUSAN PEMBELIAN.” Jurnal ilmu & Riset MAnajemer 6(10): 167–79.
Indratama, Aditya Bagus, and Yessy Artanti. 2014. “Pengaruh Citra Merek Dan Promosi Penjualan Terhadap Keputusan Nasabah Memilih Tabungan Bank Syariah Mandiri.” Jurnal Ilmu Manajemen (JIM) 2(4).
Jalaludin. 2018. “Pengaruh Kualitas Produk Funding Dan Kinerja Karyawan Terhadap Kepuasan Anggota Serta Impiikasinya Kepada Loyalitas Angggota Studi Kasus Di KPPS BMT Mitra Sadaya Bandung Dan Purwakarta.” UIN Sunan Gunung Djati Bandung.
K., Firman Yulianto, and Agung Yuniarinto dan Surachman. 2010. “Analisis Pengaruh Faktor Bauran Pemasaran Terhadap Pertimbangan Nasabah Dalam Memilih Bank Syariah Di Kota Medan.” Jurnal WACANA 13(4): 537–51.
Kartajaya, Hermawan. 2006. Syariah Marketing. Bandung: mizan.
Kasmir. 2004. Manajemen Perbankan. Jakarta: Rajawali Press.
Kondoy, Beatric M . J., Bernhard Tewal, and Frederik Worang3. 2016. “Bauran Pemasaran Dan Pengaruhnya Terhadap Keputusan Menjadi Nasabah Di BPR Prisma Dana Manado.” Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi 4(4): 1025–36.
Kotler, P, and G Armstrong. 2000. Manajemen Pemasaran, Analisis, Perencanaan, Implementasi, Dan Pengendalian. Jakarta: Erlangga.
Kotler, Philip. 2003. Manajemen Pemasaran Edisi Kesebelas. Jakarta: Gramedia Pustaka Utama.
Kotler, Philip, and K L Keller. 2009. Manajemen Pemasaran. Jakarta: Erlangga.
Kristanto, Antonius Heru. 2013. “Analisis Pengaruh Bauran Pemasaran Terhadap Keputusan Nasabah Dalam Memilih Produk Tabungan Batara Pada Bank BTN Cabang Pontianak.” EJVE : Equator Journal Of Management And Entrepreneurship 1(3).
Lupiyoadi, Rambat. 2001. Manajemen Pemasaran Jasa. Jakarta: Salemba Empat.
Marzuki, Ghozali. 2010. “Analisis Keputusan Nasabah Menabung: Pendekatan Dan Komponen Logistik Studi Pada Bank Syariah Di Malang_____ ___ ___ __ ___ ____ _ __ _______ _ ___ ______ ___ ___ ____.” Journal of Indonesian Applied Economics 4(1): 43–57.
Paninbanksyariah. 2021. “Profil Perusahan Bank Panin Dubai Syariah.” Panin Dubai Syariah Bank.
Panindubaisyariah. 2021. “Simpanan Fleximax.” PT Bank Panin Dubai Syariah.
Reality, Tim. 2008. Kamus Terbary Bahasa Indonesia Dilengkapi Ejaan Yang Benar. Jakarta: OT. Reality Publisher.
Sari, Novia, and Alim Murtani. 2020. “Pengaruh Strategi Marketing Terhadap Keputusan Nasabah Menggunakan Produk Tabungan Simpatik (Studi Pada PT . Bank Mandiri Syariah Kantor Cabang Setia Budi Medan).” Jurnal FEB 1(1): 50–61.
Stanton, W J, and Y Lambert. 1994. Prinsip Pemasaran (Terjemah) Jilid 1. Jakarta: Erlangga.
Supriyono, Kuat. 2014. “Pengaruh Produk, Harga Dan Promosi Terhadap Keputusan Konsumen Dalam Membeli Rumah Pada Perumahan Bukit Semarang Baru (BSB) City Di Semarang.” jurnal Skripsi Ekonomi Manajemen: 1–16.
Sutrisna. 2003. Perilaku Konsumen Dan Komunikasi Pemasaran. Bandung: PT. Remaja Rosdakarya.
Syafirah. 2019. “Analisis Profitabilitas PT. BANK BRI Syariah Periode 2009-2018 (Dilihat Dari Pengaruh Financing To Deposit Ratio Dan Non Performing Financing Terhadap Return On Asset).” Eksisbank 3(2): 119–30.
Tasruddin, Ramsiah. 2015. “Strategi Promosi Periklanan Yang Efektif.” Strategi promosi periklanan yang efektif 2(1): 107–16.
Tjiptono, F. 2002. Strategi Pemasaran Edisi Kedua Cetakan Keenam. Yogyakarta: Andi Offset.
Uatma, Chandra. 2009. “Pengenalan Produk Dan Akad Dalam Perbankan Syariah.” Bina Ekonomi Majalah Ilmiah Fakultas Ekonomi Unpar 12(2): 42–51.
Wijaya, Evelyn, and Puspa Marantika Ariyani. 2018. “Pengaruh Service Marketing Mix Terhadap Keputusan Nasabah Untuk Menabung Pada PT. Bank Mayapada Internasional TBK Cabang A.Yani Pekanbaru.” COSTING : Journal of Economic, Bussines and Accounting 1(2).